Hospitality Manager

Overview
Reporting to the Director of Food and Housekeeping Services, the Hospitality Manager oversees all aspects of hospitality operations for special events while providing leadership and support to the Housekeeping team. This role is responsible for maintaining a clean, safe, and welcoming environment for students, teams, staff, and visitors to RNS.

The Hospitality Manager is responsible for the effective management of housekeeping operations, special event services, staffing, inventory, and departmental budgets. The role ensures exceptional customer service, seamless event execution, and compliance with all health, safety, and sanitation standards across campus. Through strong leadership, organization, and attention to detail, the Hospitality Manager contributes to an outstanding experience for everyone at RNS.

Key Responsibilities

Hospitality Operations and Compliance
  • Oversee the daily operations of the Housekeeping department, ensuring all campus facilities meet established cleanliness and presentation standards.
  • Coordinate hospitality operations and housekeeping services for special events to ensure efficient execution and a high-quality guest experience.
  • Ensure all staff comply with health, safety, sanitation, and workplace regulations, as well as RNS policies and procedures.
  • Conduct regular inspections of campus facilities to ensure cleanliness, identify maintenance concerns, and maintain quality standards.
  • Manage the Housekeeping department budget, monitor expenditures, and maintain appropriate inventory levels of cleaning supplies and equipment.
  • Ensure housekeeping activities are accurately documented, including completed work, maintenance requests, and reports of damage or safety concerns.
  • Monitor the condition of housekeeping equipment and arrange for routine maintenance and repairs as required.
Team Leadership
  • Recruit, hire, onboard, train, supervise, coach, and evaluate housekeeping staff, bartenders, and servers.
  • Develop and manage staff schedules to ensure appropriate coverage for daily operations and special events.
  • Lead, motivate, and support team members while fostering a culture of accountability, teamwork, and exceptional service.
Events Support and Customer Orientation
  • Collaborate with other departments to support campus operations, conferences, tournaments, and special events.
  • Oversee the ordering, receiving, storage, and inventory control of bar supplies, including alcoholic beverages, mixers, garnishes, glassware, and related items.
  • Promote a positive, professional, and customer-focused environment that enhances the experience of students, staff, visitors, and guests.
  • Perform other related duties as assigned. 

Qualifications

Education and Experience
  • High school diploma or GED required; post-secondary education in Hospitality Management, Business Administration, or a related field is considered an asset.
  • Minimum of five (5) years of supervisory experience in housekeeping management, hospitality, or a related service environment.
  • Demonstrated experience leading, coaching, motivating, and developing high-performing teams.
  • Proven ability to manage departmental budgets, monitor expenditures, and control operating costs.
  • Strong organizational and time management skills, with the ability to prioritize multiple responsibilities in a fast-paced environment.
  • Excellent interpersonal, verbal, and written communication skills, with a strong commitment to customer service and team leadership.
  • Strong attention to detail and the ability to maintain high standards of cleanliness, quality, and operational excellence.
  • Proficient in Microsoft Office and other workplace technology; experience with scheduling or hospitality management software is considered an asset.
  • Knowledge of workplace health and safety regulations, sanitation standards, and housekeeping best practices.
  • Demonstrated professionalism, sound judgment, and a commitment to upholding RNS's values, standards, and reputation.
Benefits:
  • Dental care
  • Extended health care
  • RRSP match
  • Vision care 
Qualified and interested candidates are invited to send a resume to Natasha.Nowak@rns.cc. Applications will be received until July 31st, 2026. As a condition of employment, the successful candidate/s must provide a current Criminal Record Check and Vulnerable Sector Screening Report.

Applications will be reviewed upon submission, and candidates will be interviewed until the position is filled.

Rothesay Netherwood School is an equal opportunity employer committed to fostering an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We welcome applications from diverse backgrounds and are dedicated to a fair hiring process, free from discrimination based on race, ethnicity, age, gender, religion, disability, sexual orientation, gender identity, or any other characteristic protected by law.

We thank all applicants for their interest, however only those selected for an interview will be contacted.
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40 College Hill Road
Rothesay, NB
E2E 5H1
Canada
 
+1-506-847-8224
+1-866-768-4372

info@rns.cc

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Rothesay Netherwood School is located on the traditional territory of the Wolastoqiyik and Mi’kmaq Peoples. We are honoured to share this place, and as a school community, we are committed to being responsible stewards of the land on which we live, teach, and learn, both today and for future generations.
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